1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from FRS Roofing+ Gutters, you may receive messages related to the following (provide specific examples):
Customer care: Notify customers of date and time appointments set with customers by phone.
Notify customers of the day the work will be done (if they sign the contract)
Example: “Dear CUSTOMERNAME. Thank you for trusting us with your home. Your appointment is set for november 14, 5 pm, at CUSTOMERADDRESS. You can reply STOP to opt out of SMS messaging from FRS Roofing+ Gutters at any time
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to your customer care
Example:
“Message frequency may vary. You may get up to 1 SMS messages per week regarding your Customer care
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from FRS Roofing+ Gutters in the following way
- By filling out a website form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at frsroof.com/contact
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary